Ratings
Of far better the new worst in the last few years. Are unable to trust just how inexperienced, and you will totally ridiculously stupid past trust, individuals are at this borrowing from the bank relationship. You will find been purchasing a percentage otherwise a couple much more in the other credit unions to own my personal finance to store me new frustration from coping that have foolish some one. People trouble the fresh new Department away from borrowing from the bank unions is the place to help you file grievances. Just like the Massachusetts attorney generals place of work will not handle them.
Terrible revision We have actually ever seen
Bad improve We have ever viewed. The existing on the web banking try far advanced than just the new one to. Left my personal last financial on account of a bad update and you will shortly after 15 years having DCU I am provided making.
DCU user since 2015 and departing
I have already been a beneficial DCU member since 2015 and was able a beneficial 100% payment background both for an auto loan and credit cards. To the app enhance inside the later 2023, I had issue log in and you will and also make repayments. For that reason, I rerouted my statement costs for other cards. We gotten a notification to have an outstanding balance from 63 cents, punctually named to settle it, and said the brand new technology products. Unfortuitously, my issues just weren’t treated. About following the charging duration, an equilibrium regarding $step 1 and lots of cents try again energized that we paid off. Support service has no idea if any other fees could well be extra int the guy 2nd battery charging cyclee tough DCU shorter my personal borrowing from the bank maximum regarding $10,000 in order to $0 and stated my account due to the fact unpaid towards credit reporting agencies, and that fast loans Hatton diminished my credit history of the 108 factors-getting 63 cents. I’m already disputing this that have DCU while the credit agencies, but I’d caution men and women to carefully check out the prospective effects before employing their functions.
It lost my vehicle title file
Hello, I’m writing to offer my personal opinions regarding means an important file is mishandled addressed because of the DCU. I am most troubled you to my Label document try mailed out to me personally without any recording information as a consequence of USPS. In my opinion are disgusting carelessness. As i achieved out to new DCU immediately following waiting couple of days, I became told the fresh Name document is distributed thirty day period shortly after the loan is actually reduced. But not, I have maybe not obtained people label file inside send. I appeared which have local USPS and additionally they entirely couldn’t shade the newest sent send. I found myself ergo open to see DMV with a good Lien launch page and really works off base. This is very time intensive and you will inconvenient personally. It will cost us to score copy. I wish there had been best techniques positioned in the first so i lack never lost a significant.
Bad Customer support
DCU ‘s the bad completely. I became closure from inside the to my Car finance and you may wound-up choosing DCU. They acknowledged my mortgage and you can requested us to open a free account and therefore unsuccessful 3 x. The brand new they expected us to contribute post that i was is in a position to discover a membership and then just after two days, my personal application for the loan was not nonetheless acknowledged and you can abreast of calling it said said the terminated and are generally sorry. Their very ridiculous when you urgently require car loan. The client service associate wasn’t at all empathetic.
Awful Financial with no ATMs and Awful Customer support
For many who miss the times of wishing in the long traces in order to withdraw funds from the financial institution, upcoming DCU will be your lay! My home is an active town, yet , DCU keeps few locations right here. At exactly the same time, their ATMs is actually no place are discovered aside from on the actual bank. This is the just lender within the 2020 you to definitely nonetheless keeps enough time traces heading out the doorway into the common big date. If you need to telephone call the bank, be prepared to getting managed rudely. While using the DCU to own auto-shell out solutions that have debtors, we provide very long turn-around minutes in order to reflect costs were made. This lender is actually terrible having a lot of reasons to go into. Steer clear!